Communicating with members of your housing association pension scheme

Pensions are a significant part of employee benefit packages

Pensions are complicated and easily misunderstood. But they are a significant part of employee benefit packages so it is important that your staff understand and appreciate the value of their benefits.

Whether you’re planning changes to your pension provision or simply making sure your pension provision meets the needs of both the organisation and its staff, it’s important to consider how to talk to your employees about pensions.

In our experience, talking to staff about their pensions gives them a real understanding of the value of the benefits you offer them, and helps them feel more relaxed about their future.

How can First Actuarial help?

We can cover simple topics, including:

  • How the LGPS and SHPS schemes operate
  • How benefits build up in defined benefit pension schemes
  • How defined contribution pension schemes work
  • How the reform of the state pension will affect your employees
  • How Additional Voluntary Contributions (AVCs) work.

We can also run advanced seminars on topics such as:

  • Saving enough to stop work – our flagship programme explains to members the total benefits they are building up, how to judge whether this is enough and what to do if they need more
  • Managing debt effectively
  • Saving efficiently
  • Retirement seminars or one-to-one sessions – covering issues such as the state pension and benefits, your options at retirement, tax on pensions and the opportunities and pitfalls of pension freedoms.

We deliver our communication programmes in ways that suit you and your employees best, including:

  • Group presentations – face-to-face or online
  • Individual one-to-one sessions
  • Q&A and FAQ documents
  • Online or mobile tools that can show the cost of contributing to a scheme, estimate the benefit at retirement age or demonstrate the impact of pension changes.

In our experience, financial wellbeing has a positive impact on housing associations, improving staff relations as employees appreciate their benefits more.

Why choose First Actuarial?

First Actuarial is highly experienced in the housing sector. We know the benefit structures involved in housing pension schemes, and this helps us explain them to staff.

We are highly regarded in the area of financial wellbeing, running programmes for a number of well-known FTSE 100 organisations.

Our combined expertise in financial wellbeing and housing associations makes our services unique.

We offer good value for money and fixed fees so you can plan your costs in advance.

Get in touch

Get in touch with one of our housing sector specialists to discuss how we can help you.

First Actuarial are very approachable. They’re good at helping managers and Board members digest a very difficult area, and they’ve also been proactive in helping us shape an innovative solution.

- Paul Richmond, Group Director of Finance and Resources, Watford Community Housing

First Actuarial case studies

Aster Group

Housing association Aster Group extended its financial wellbeing programme and brought in First Actuarial to deliver a bespoke Retirement Planner, with supporting webinars and one-to-one sessions.

"People love the one-to-ones and are grateful for them. It’s a valuable offering that would otherwise cost them hundreds of pounds. People recognise it as a real benefit."


Royal Mail

The Communication Workers Union (CWU) enlisted the help of First Actuarial when Royal Mail proposed replacing its Defined Benefit pension fund with individual Defined Contribution arrangements.

“I can’t speak highly enough about First Actuarial – their people have been brilliant. The journey has been inspirational, nothing but a positive experience.”


Cheam School

With substantial increases in Teachers’ Pension Scheme (TPS) contributions looming for independent schools, Cheam School looked to First Actuarial for specialist support.

“We had a very good experience working with First Actuarial. I felt that they were always on the end of the phone, available to help and respond to issues as they arose."

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