Contact us

Pension scheme members – How to contact us

If you’re a pension scheme member with a query, or wish to contact us on behalf of a pension scheme member, then email or call our administration team using the details on the footer of the most recent letter you have from us. This will put you directly in touch with a First Actuarial staff-member who is aware of your circumstances. If you have no letter from us, you can email us at  member.enquiries@firstactuarial.co.uk, or call the office you usually deal with:

Basingstoke – 01256 297 700
Leeds – 0113 818 7300
Manchester – 0161 348 7498
Peterborough – 01733 447 600
Tonbridge – 01732 207 500

Send us your query

Employers and trustees – Get in touch to discuss how best to get your pension scheme to where you want it to be

Here at First Actuarial, we work with trustees, employers and sponsors. We understand the technicalities of pension schemes, and can express complex ideas in simple, plain English. We employ consultants and advisers who are open and approachable, and we’re available whenever you need us.

Contact one of our Partners
Contact our DB consultancy team
Contact our DC consultancy team
Contact our Financial wellbeing team
Contact our Not-for-profit team
Contact our Administration team
Contact our Investment team
Contact our Employer services group
Contact our Buy-out team
Contact our Housing and LGPS team
Contact our Trade union team
Contact our Independent schools team
Contact our NHS team
Financial modelling and share schemes

Find Us

Please select a location below to view map and details for this office:

  • Basingstoke
  • Leeds
  • Manchester
  • Peterborough
  • Tonbridge
Network House, Basing View, Basingstoke, Hampshire, RG21 4HG
Mayesbrook House, Lawnswood Business Park, Leeds, LS16 6QY
Trafford House, Chester Road, Manchester, M32 0RS
First House, Minerva Business Park, Lynch Wood, Peterborough, PE2 6FT
Fosse House, 182 High Street, Tonbridge, Kent, TN9 1BE

Tel: 01256 297 700
Fax: 01256 297 799

Tel: 0113 818 7300
Fax: 0113 818 7399

Tel: 0161 348 7400

Tel: 01733 447 600
Fax: 01733 447 699

Tel: 01732 207 500
Fax: 01732 207 599

Very happy to have such a helpful knowledgeable team who are able to explain things to us mere mortals in plain English. Our administration is well managed and under control.

- Naomi Connell, Volker Wessels UK

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First Actuarial case studies

The Kennel Club

Concerned about the risk of an Employer contribution increase as a result of high liabilities, Trustees of the Kennel Club Pension Fund turned to First Actuarial.

“They’re extremely professional and helpful. Their input always seems sound, logical and well presented. First Actuarial handled the transition well, they provide us with helpful guidance, and have delivered what they promised when they pitched for the work.”

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RSPB

The RSPB was determined to minimise the impact of its new defined contribution scheme on employees, and appointed First Actuarial to support the transition and select a provider with strong ethical values.

“I would definitely recommend working with First Actuarial. Their consultants went over and above the call of duty to make sure the project progressed smoothly.”

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Bolton Cares

Taking responsibility for care services previously provided by a local authority, Bolton Cares turned to First Actuarial for help in setting up a competitive and affordable DC pension scheme for its staff.

“They’ve been really helpful and professional throughout the project, and we’ll use them again if we need specialist advice.”

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