Administration services for trustees of Defined Benefit schemes

Administration is central to the success of your Defined Benefit scheme

Good administration is crucial for the smooth running of your Defined Benefit scheme.

We tailor our administration service to our clients’ needs – from a simple help desk for your in-house team, to our full service which includes pensioner payroll, accounts production and management of the trustee bank account.

We focus on getting benefit calculations right.  We have rigorous processes to minimise errors, and we check our calculations and we check them again so you can have confidence in our figures.

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How can First Actuarial help with Defined Benefit scheme administration?

Supporting your members

We give members clear and comprehensive information that they can understand and rely on. Whether members prefer printed documents, online tools or websites, we’ll give them the right information in a format that suits them.

Trustee accounting

We’ll prepare your trustee report and accounts, and work closely with your appointed auditor to get both signed off in a timely manner. We employ qualified accountants and use specialist software to deliver a smooth-running scheme accounting service.

Managing your trustee bank account

We set up robust systems and controls to manage the trustee bank account safely. We carry out cashflow projections and manage investments and disinvestments so we always have just enough money in the trustee bank account to pay member benefits. This keeps funds invested as long as possible, working hard for the scheme.

Running your pensioner payroll

We can work with your staff on your pensioner payroll, or we can run it for you, making sure pensioners are paid the right amount at the right time.

Why choose First Actuarial?

Our administration services are integrated with our other pension services, making us quick and efficient at everything we do.

We employ skilled staff and our technology is modern and robust, so we’re strangers to the legacy system problems that slow other providers down.

At First Actuarial, the people who answer the phone are the same ones who do the administration work. They’re always at hand to answer your members’ questions. That’s how we build trust with scheme members – this can prove invaluable when they’re faced with important financial decisions.

Both trustees and members notice that we genuinely care about the members and always put them first.

Learn more about our administration services

Download our brochure

Get in touch

Get in touch with one of our administrators to discuss how we can help you.

We have worked closely with First Actuarial since 2001. Administratively, they have performed extremely proficiently and well within budget constraints. The senior management team have full confidence in their advice and consequently First Actuarial are held in very high regard.

First Actuarial case studies

Patersons of Greenoakhill Ltd

Following years of unsatisfactory pensions administration, Scheme trustees and management of Patersons of Greenoakhill Ltd were impressed with the turnaround when they appointed First Actuarial to support their Defined Benefit Scheme.

I couldn’t speak more highly of First Actuarial. Their fees are great value for money. It’s a joy to work with them, because they cover every angle. So many things have happened over the years, but they haven’t missed a beat – they’ve always been on top of everything. I think they are excellent, and such nice people too. If anybody has concerns about their scheme, I wouldn’t suggest going anywhere else.


Saffron Building Society

First Actuarial has delivered great value since being appointed as pension administrators for Saffron Building Society. And by centralising member communications and updating member records, they have saved both money and time for the Society

First Actuarial’s administration team is very responsive. I know they’ll get back to me on the same day or the following one. This is particularly important needs information. They’re well organised and supportive to me in my role as secretary to the trustees. I came into this demanding role with no pensions experience, and First Actuarial have been on hand with help and advice. The administration team is always there for me, and we get great value for money.


FTSE 100 business

From websites and webinars to one-to-one discussions, First Actuarial’s financial wellbeing programme meets the needs of all employees and receives rave reviews at a leading fast moving consumer goods business.

First Actuarial staff have a real passion about financial wellbeing. They make a real difference to people’s lives by helping them manage their finances properly. And that comes through in their energy and commitment to everything they do.

See all our case studies
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